Refund policy
At TechforHome Online, we want you to be completely satisfied with your purchase. Please read our policy carefully before placing an order.
Eligibility for Refunds We accept refund or replacement requests for items that are:
- Damaged or defective upon arrival
- Incorrect items received (wrong product or variant)
We do not offer refunds or exchanges for change of mind, incorrect size selection, or buyer's remorse.
Timeframe All claims must be submitted within 30 days of the delivery date.
How to Request a Refund To lodge a claim, please contact us at Sales@techforhome.online with:
- Your order number
- A description of the issue
- Clear photos showing the damage or defect
We will review your request and respond within 2–3 business days.
Resolution Approved claims will be resolved with either a replacement item or a full refund to your original payment method, at our discretion.
Return Shipping In most cases, you will not be required to return the item. We will advise you on a case-by-case basis.
Non-Eligible Items We are unable to process claims for items damaged due to misuse, or where no photo evidence is provided.